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Insurance
Access Process Solutions (APS) worked with executives in a Fortune 50 insurance company to drive culture change into processes for software development. This department was entrenched in a silo-focused organizational approach that missed numerous opportunities to optimize work flows and cut costs.
 
APS Work
We worked with this large department to educate managers and employees about the idea of process, process management, and Six Sigma methodology.

APS helped identify primary processes and tooled supervisors to manage with a process focus. We worked with process owners to employ use of pertinent data to inform management decisions. Following this regimen, managers and their teams discovered ways to improve:

blue bullet point cycle times
blue bullet point response times
blue bullet point realigned roles and responsibilities
blue bullet point revamped employee evaluation processes
tied to process performance
 
APS Results
This process focus strengthened service and product outcomes, elevated employee skill levels (largely from increased cross-training), and opened doors of new opportunity.

Review our process packages found under Six Sigma or APS Strategies. If you want more information, please contact APS.

Note: Due to agreements made with all clients, we do not share details of proprietary work.

 

 

 

 

 

© 2005 Access Process Solutions