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Communications Teams | Process Teams

Technology keeps racing forward, and sometimes one has to wonder if forward means progress. We like to design software with a mix and new and old. Just as processes should be designed based on customer needs, software should be designed based on customer needs/requirements as well. APS designs software following Six Sigma practices with associated tools and techniques.

Too often businesses buy off-the-shelf software and allow it to change already established processes. Tools should not drive processes, and in fact, processes should drive design of tools. How often have you seen or heard about businesses buying cookie-cutter software, and then spend months and years conforming processes to limitations and capacities of generic software. They spend tons of time and resources on this type of reconciliation, often resulting in the need for ultimately ineffective process improvements. Too often, businesses waste money on what turns into intermittent “customization” efforts. Usually, the software implodes or the process breaks.

There’s an old saying, make it right the first time. Our software development teams do it right the first time, using Design for Six Sigma (DFSS) to guide our work, so software works out-of-the-gate. This software is customized from the start, and it works with the process, which you don’t have to change, beyond natural change driven by changing customer needs.

The software we deliver will work the way you plan for it to, and your company can work with us to guarantee success. Please let us show you how it works! Enjoy a development that probably stays in budget and deadlines. It can be achieved. Please call us!

APS has experts who have worked in just about every major industry. We provide everything any project might need, from Project Managers, Planners, and Coordinators to Business Analysts, Subject Matter Experts, Tech Writers. APS provides entire teams for entire efforts, where we introduce structured approaches guided by advanced methodologies and practices.

We do this by bringing in industry experts, as required, and teaming them up with process experts. This blend of excellence streamlines and strengthens projects, efforts, and initiatives. Please tell us what you want to accomplish if it reaches outside your companies comfort zone. We can staff projects or entire efforts. We bring in the right temporary skills that you need. We work seamlessly with your employees and managers in a constructive atmosphere our consultants are trained to develop. We want to work with you. Please provide us this opportunity.

We bring in consultants with masters in instructional design, Daryl Sink certification, and other notable identifications of advanced skills in designing unique education and training packages for your organization. However, with all this background, we introduce the new, state-of-the-art approach to education and training using Design for Six Sigma (DFSS) strategies.

Both training and education need to always be flexible, accessible, and meaningful. Our unique approach promises you that education will never have to be revised, because it is entrenched in an educational environment of continuously-improving processes. After all, education is certainly not an event, but rather it is a process. It doesn’t start and end, not if it’s effective. We also make it efficient.

Our unique approach also ensures that training always meets its goals. We tie the goals for training to needs of the process (es), whether this training is on a software program, a specialized tool, a specific behavior, or whatever. We set up this training to run or recur as appropriate. Education and training is a necessary part of every company’s success and of every employee’s growth. Please invite us in to further explain how we would set up shop in your organization. Process works and education nourishes effective process.

With the advent and invasion of e-mail, we see communications breakdowns in businesses grow at alarming rates. We have seen a rise in miscommunication and misunderstanding. A common idiom is that Communication is the key to success. Well, we believe that process is actually the key to success (and we can prove it), yet we contend that communication is the glue that processes rely on.

Communication is a process. Yes, even (and perhaps especially) in large environments, with all those individuals, communication only succeeds when it is approached systematically.

You might ask how communication, which tends to be so dynamic, can be systemic, and with good reason. Attainment of good communication skills is really a behavior and not a skill. Yes, some people may have better developed communication skills, but still Communication, with a capital C, benefits and strengthens though adoption of a Communications Strategy. Please bring us in to discuss what we can do to improve the Big C Communication in your organization. We’ll help your company and your employees “keep it together,” if you will!

Businesses hire skilled roles, which helps them create the product or service that the company sells. Businesses often do not hire permanent employees to do process work—actual work on the conceptual model of process. Work on process may very well be beyond those working within a specialized area or performing a specific task within a process.

Working with processes relies on a specific expertise, one that is not groomed effectively by industry experts or in-house subject matter experts (SMEs). However, process work definitely and obviously enhances this expertise. Our process teams join forces with your experts, and we show them how to better work with their expertise, sort of to get more bang from their buck.

Our process teams can come in and deliver any of your process needs, from education to process improvement to measurement systems. We can help improve your organization’s business performance in the name of quality. Please give us an opportunity to show how we can do this for your organization. No matter which industry you in, your operational success relies on process outputs. Processes cross all boundaries and remains pervasive throughout industry. Our team can help lead the way!

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